• All bookings are subject to availability at the time of reservation.
• A booking is confirmed only after full or partial payment (as specified) is successfully received.
• You are responsible for providing accurate guest details at the time of booking.

2. Payment Policy

• Payments can be made via credit/debit cards, net banking, UPI, or other available payment options.
• In case of payment failure, the booking will be considered invalid.
• Prices displayed include applicable taxes unless stated otherwise.

3. Cancellation & Refund Policy

• Cancellation charges may vary depending on the hotel’s policy and the time of cancellation.
• Some bookings may be non-refundable or carry special conditions. Please check hotel-specific policies before confirming.
• Refunds (if applicable) will be processed to the original payment method within 7–14 working days after cancellation.
• No refunds will be provided for no-show (failure to check in without prior cancellation).

4. Amendments & Modifications

• Any changes in booking (dates, guest details, room type, etc.) are subject to availability and hotel policies.
• Additional charges may apply for modifications.

5. Check-In & Check-Out

• Standard check-in and check-out times vary by hotel. Early check-in or late check-out requests are subject to availability and may incur extra charges.
• A valid government-issued ID is mandatory for check-in.

6. Guest Responsibility

• Guests are expected to maintain proper decorum and follow hotel rules during their stay.
• Any damage to hotel property caused by the guest will be chargeable.
• The hotel reserves the right to deny entry or evict guests involved in unlawful activities or misconduct.

7. Liability Disclaimer

• We are not liable for any loss, injury, accident, or inconvenience caused during your stay.
• Force Majeure: We are not responsible for cancellations or changes due to natural disasters, strikes, government regulations, or unforeseen circumstances.

8. Privacy & Data Protection

• Your personal information will be used strictly for booking and related services, in line with our Privacy Policy.

9. Governing Law

• These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi.