Customer Service – Lotus Buddhist Tours

At Lotus Buddhist Tours, from your very first inquiry until the completion of your journey, our team provides assistance, clear communication, and utmost genuine care.

How Can We Help You?

General Inquiries – Questions about our tours, itineraries, or destinations.
Bookings & Payments – Assistance with reservations, pricing details, instalment plans (for tour packages only), invoicing, and online payments.
Visa & Documentation Support – Guidance for travel documents and requirements.
Special Requests – Tailored services such as car rentals, hotel upgrades, meditation sessions, or language-specific guides.

Service Hours

Lotus Buddhist Tours India Office Hours (IST): Monday to Friday, 10:00 AM IST to 6:00 PM IST

WhatsApp Support: Available exclusively for guests currently traveling on our tour packages.

Contact Us

Email Address: nrai@lotustranstravels.com

Contact Form: Submit Request

Office Address: 6 A & B, Gopala Tower, 25 Rajendra Place, New Delhi - 110008, India

Our Commitment

Quick Response – We will aim to respond to all queries within 1-2 business days.
Third-Party Services – For standalone services such as Car/Bus/Flights/Hotels booked with third-party vendors, Lotus Buddhist Tours will act only as a facilitator/mediator. Guests are required to contact the third-party service provider directly for confirmations, modifications, or issue resolution.
Guest Care First – Whether it’s a small query or an urgent concern during your journey, our team is here to assist.

While You Travel

For Tour packages, Our Local Representatives are Available at major destinations such as Bodhgaya, Varanasi, Kushinagar, and Lumbini.

Disclaimer: For standalone services such as Car/Bus/Flights/Hotels booked with third-party vendors, Lotus Buddhist Tours acts only as a facilitator. All responsibilities for confirmations, modifications, and service delivery lie directly with the third-party provider.

FAQs

What kind of support will your team provide during our tour of India?
We will provide a tour manager/representative WhatsApp number who will coordinate with drivers, guides, and hotels to ensure smooth travel operations.

What happens if I face a medical emergency or fall sick during the tour?
Our team will provide support in arranging medical facilities if you fall sick during the journey. However, we recommend that all guests carry a travel insurance plan covering medical emergencies, hospitalizations, and unforeseen cancellations for peace of mind.

Your safety is our top priority, and we work closely with hotels, guides, and transport partners to maintain a secure travel environment.

Customer-Service